Billing Support

Contact the Webs.com Billing Department

Unauthorized Charge? 

If you see a charge on your billing statement that you did not authorize please contact us immediately using the Contact Us option below.

Existing Customer?

This site is specifically for individuals disputing a charge on their payment account. If you are an existing customer please see the bottom of this page.

Open a Dispute - Please provide as much of the following information as possible...

  • Your First and Last Name
  • Phone Number
  • Email Address
  • Billing Zip Code
  • Amount Charged
  • Date you were charged
  • Last 4 digits of your card (ONLY THE LAST 4!) 



Can't see the button? Click Here to Contact Webs Billing

Note that the more information you provide the faster we will be able to process your request.

Are you an existing Customer?

As a premium customer you have direct access to priority support through the Support section of your account. You can contact our support and billing teams directly through the Support link after you have logged into your account.

Billing Questions? Chat with us now!

Webs.com (formerly Freewebs)

Webs.com is a web hosting/social publishing provider. We create easy to use tools for anyone to create a professional looking website in minutes.

Visit us at http://www.webs.com.

Some of the features we offer include:

  • Custom Domain Names
    Example: www.yoursitename.com
  • Applications such as Webstores, Photo Galleries, and Membership tools
  • Hosting Services such as Web Space